* This Privacy Policy explains how we collect, use, and share your information when you use our Service.
It also describes your privacy rights and how the law protects you. By using the Service, you agree to the collection and use of your information as outlined in this policy.
We use your personal data to provide and improve the Service. *

Interpretation and Definitions

Interpretation

Account: A unique account created for you to access our Service or specific parts of it.
Company: Refers to Crumpsall Alloys Limited, Halfway House, 2 Middleton Road, Manchester, M8 5DS and may also be referred to as “We,” “Us,” or “Our.”
Cookies: Small files stored on your device by a website, containing information such as your browsing history.
Country: Refers to the United Kingdom.
Device: Any device capable of accessing the Service, including computers, smartphones, and tablets.
You: Refers to the individual accessing or using the Service, or the company or other entity they represent.

Personal Data: Any information about an identified or identifiable individual.
Service: Refers to the Website.
Service Provider: Any individual or organization that processes data on behalf of the Company, such as third parties helping to deliver or analyze the Service.
Usage Data: Information collected automatically when using the Service, such as page visit duration or IP address.
Website: Refers to Crumpsall Alloys, accessible from www.crumpsallalloys.com

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data
We may request certain personally identifiable information to contact or identify you, such as:

Email address
First and last name
Phone number
Address, including city, state, province,
and ZIP/postal code

Usage Data

Usage Data is collected automatically during your interaction with the Service. This may include:

Your device’s IP address
Browser type and version
Pages visited and visit duration
Mobile device details, such as unique IDs, operating system, and browser type

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to monitor activity on our Service and store specific information. You can configure your browser to reject cookies, but this may affect your experience using the Service.

Types of Cookies Used:

1. Essential Cookies: Necessary for the Service to function.
2. Consent Cookies: Tracks whether you’ve accepted our cookie policy.
3. Functionality Cookies: Saves your preferences, like language or login details.

How We Use Your Personal Data

We use your personal data for purposes including:

Providing and maintaining the Service.
Managing your account and access to features.
Fulfilling contracts for purchased products or services.
Communicating updates, special offers, or important notifications.
Analyzing data to improve our Service and marketing.

Sharing Your Data

We may share your personal data in the following situations:

With service providers for operational support.
During business transfers, such as mergers or acquisitions.
With affiliates and business partners, under privacy policy compliance.
With other users in public interactions.
With your consent, for other specific purposes.

Retention of Data

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal obligations. Usage data may be retained for shorter durations unless required for security or legal purposes.

Security

While we strive to protect your personal data, no system is entirely secure. We use commercially reasonable methods to safeguard your information but cannot guarantee absolute security.

Data Transfers

Your data may be processed outside your country, in locations where privacy laws may differ. We ensure your data is handled securely and in line with this Privacy Policy.

Links to Other Websites

Our Service may include links to external sites not operated by us. We are not responsible for their content, privacy policies, or practices.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted here, and significant changes will be announced through email or prominent notices on our Service.

Effective Date: 27/01/2025